Get in Touch With Us
This is the page to use if you want to reach the editorial team behind Crypto Casinos. We research and compare crypto casinos available to US players — coin support, withdrawal speed, licensing, bonus terms, anonymity — and reader messages are one of the main ways we find out when something on the site has drifted out of date.
The fastest route is email: [email protected]. A person reads every message. We aim to reply within two business days, though corrections involving an operator's terms can take longer because we re-check the source first.
Where to send your message
| Type of enquiry | What to include | |
|---|---|---|
| Corrections and factual errors | [email protected] | Page URL, the line that is wrong, and a link or screenshot of the correct information |
| General reader questions | [email protected] | Which page you were reading and what was unclear |
| Operator, affiliate and partnership enquiries | [email protected] | Brand, licensing jurisdiction, accepted US states, and a contact at the operator |
| Privacy and data requests | [email protected] | The request you are making and an email we can reply to |
We are a publisher, not a casino. We cannot access your account, release a pending withdrawal, unlock a bonus, reverse a bet or overturn a closed account. Those all have to go through the operator's own support channel. What we can do is record what happened and take it into account in our next review.
Before you write: the questions we get most
Because this site's focus is instant-withdrawal crypto casinos, most reader mail lands in the same few areas. Some of it we can answer here.
"My withdrawal is still pending"
Contact the casino's live chat first, with your transaction ID if one was issued. Delays usually trace back to one of four things: the transaction is confirmed on-chain but your wallet has not refreshed; the site is holding the cash-out for a manual security review; a bonus still has outstanding playthrough attached to the balance; or an identity check has been triggered on a site that advertises minimal verification. "Instant withdrawal" in operator marketing means the site's own approval step is automated — it does not include block confirmation time, and it never overrides a KYC flag. If the operator goes quiet or gives contradictory answers over several days, that is worth telling us.
"Which coins can I use?"
Across the sites we cover, Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC) and Dogecoin are the common ones, with wider altcoin support varying by operator. Deposits and withdrawals are on-chain, from a self-custody wallet or an exchange account, and network or gas fees come out of your side of the transaction. LTC and the stablecoins usually clear with fewer confirmations and lower fees than BTC or ETH mainnet; stablecoins also keep your balance in dollar terms, which matters if you do not want your bankroll moving with the market while you play. Always check the deposit page for the correct network before sending — a USDT transfer on the wrong chain is not something we or the casino can recover.
"Is this legal where I live?"
We can give general information only. There is no federal legalization of online casino play in the US. The crypto casinos we review are offshore and licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator, so for most US players they sit in a legal grey area. A handful of states — including New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island — license online casino gaming, but those regulated operators do not run on crypto. Some states are more explicitly restrictive than others, and offshore sites self-restrict certain states, with the exclusion list differing by operator. Check your own state's law and the operator's own terms, and speak to a qualified attorney if the answer matters to you. We cannot advise on getting around a geoblock, a state restriction, or any verification, anti-money-laundering or sanctions check, and we will not respond to requests of that kind.
"Do I owe tax on this?"
Generally, US players are liable for tax on gambling winnings and separately on crypto gains. How that applies to your situation depends on facts we do not have. Consult a qualified tax professional. Nothing on this site is tax or legal advice, and playing without identity verification does not change what you owe.
Reporting a problem with a listed site
Complaints from readers carry real weight in our rankings, and they are often how we catch a problem before it becomes a pattern. To be useful, a report needs enough detail that we can check it.
- Name the casino and the date, or approximate date, the issue started.
- Describe what you expected and what happened instead — a specific delay, a term applied differently from how it was published, a restriction imposed after signup.
- Include transaction IDs, on-chain hashes or ticket numbers where you have them, with any personal details removed.
- Tell us what the operator's support said, and whether the conversation is still open.
- Say whether we may quote you anonymously. We never publish invented reviews, and we will not publish yours without permission.
We treat a single report as a data point, not proof. If we see the same behaviour reported repeatedly, or we can verify it against an operator's published terms, it changes what we write.
Corrections on offers and bonus terms
Promotions move quickly, and headline numbers are the part most likely to go stale. The offers we currently list include BetPanda's 10% weekly cashback, CoinPoker Casino's 150% welcome bonus up to $2,000, Cryptorino's 100% match up to 1 BTC plus 10% weekly cashback, Punkz's 20,000 USDT welcome bonus with 15% cashback, Hyperlucky's 20% daily cashback up to $10,000 plus 100 free spins, Winna's up to 60% rakeback with 25% instant cashback, Thrill's up to 70% rakeback plus 10% cashback, BC Game's four match bonuses up to $4,000 with 400 free spins, Wild.io's up to 350% package across three deposits with 200 free spins, and Vave's up to 550 USDT bonus with up to €75 free bet and 5% cashback.
Every one of those is advertised value, not money in hand. Each carries wagering or playthrough requirements, minimum deposits, time limits, maximum bet caps while a bonus is active, game weighting, and eligibility rules that exclude some countries and some payment routes — and the operator's own terms page is the version that counts. Cashback and rakeback percentages are typically tiered by loyalty level or by net loss over a period, so the headline figure is a ceiling rather than a rate everyone gets. If you find a figure on our pages that no longer matches the operator's terms, or a condition we have summarised too loosely, send it to the corrections address with the page URL. We will re-check the source and update or remove the claim.
A closer look at the top three we cover
Readers often write asking why one site ranks above another. Short answers on the three at the top of our list, each with the catch attached.
BetPanda — rated 10.0
BetPanda leads our instant-withdrawal list because its proposition is built around getting money back out rather than around a single large sign-up figure. The headline is 10% weekly cashback, which is credited on a recurring cycle rather than as a one-off — but cashback is calculated on net losses over the qualifying week, is subject to the operator's own minimum thresholds and playthrough rules, and is a rebate on money already lost, not a return on deposit. The limitation: a cashback-first structure gives a new player far less upfront value than a match bonus, and if you play infrequently there may be weeks where nothing qualifies at all.
CoinPoker Casino — rated 9.9
CoinPoker Casino earns its place for players who want a poker room sitting alongside the casino floor, which is unusual in this segment and matters for anyone in a state with no legal online poker. The 150% welcome bonus up to $2,000 is one of the larger match offers we list, but match bonuses of that size carry correspondingly heavy playthrough, and bonus funds typically release in increments tied to rake or wagering volume rather than arriving in full. Check the release schedule before you commit a deposit. The limitation: the poker-led model means the slots and live-dealer catalogue is narrower than at the bigger casino-first brands.
Cryptorino — rated 9.9
Cryptorino is the pick for readers who want both structures at once: a 100% match bonus up to 1 BTC plus 10% weekly cashback, so there is upfront value and an ongoing rebate. Note that the 1 BTC ceiling is a maximum tied to a very large deposit, and the amount almost nobody will hit — the practical value is whatever you deposit, matched, with the stated wagering requirement and time limit applied. Denominating a bonus cap in BTC also means its dollar value moves with the market. The limitation: a bonus quoted in BTC is harder to compare against dollar-denominated rivals, and stablecoin players get the same headline in a currency they are not using.
How we assess the sites we list
Our ratings are editorial. They are our own assessment, not customer-review scores, and no operator buys a position. We research published terms, licensing information, supported coins and networks, withdrawal policies and limits, verification requirements, game libraries and the studios behind them, provably fair and RNG certification claims, security features such as two-factor authentication, support availability, and the responsible gambling tools each site offers. Where an operator's claim cannot be independently verified, we say so rather than repeating it as fact. Facts on this page were last checked on Sep 23, 2026 by Tessa Collins.
What we assess covers the range you would expect: slots, blackjack, roulette and baccarat, live dealer rooms from the established studios, and the crypto-native originals — crash, dice, plinko and in-house titles — that often carry the provably fair verification tools. Most of these operators also run a sportsbook, and some a poker room, beside the casino. Those sit under separate terms, separate bonus rules and often separate wagering contributions, so a casino bonus will rarely clear on sports bets. If you have questions about how we weigh any of this, ask. Readers comparing options outside the US market may also find our rundown of non-GamStop casinos useful context on how offshore licensing differs from state-regulated play.
Commercial disclosure
We may earn a commission when a reader signs up with a site listed here. That arrangement pays for the research and does not decide the order of our rankings or the content of a review. Operators do not see our copy before publication and cannot have a drawback removed. If you believe a page reads as though a commercial relationship influenced it, write to us and say which page and which line — we would rather hear it.
Age, risk and support
These sites are for adults only: 18+, or 21+ where the operator or your state sets that as the minimum. Check the individual site's stated minimum age before registering. Gambling is not a way to make money, solve a financial problem or generate income, and most players lose over time. Crypto adds a second layer of risk on top of that — the value of a BTC or ETH balance can fall while it sits in a casino account or while a withdrawal confirms, which is one reason some players keep their bankroll in USDT or USDC. Only stake what you can afford to lose entirely.
Offshore crypto casinos may not offer the same player protections, dispute resolution or self-exclusion tools as state-regulated operators, so check what limits, cool-off periods and self-exclusion options a site actually provides before you deposit. If gambling is causing you or someone close to you harm, free confidential help is available through the National Problem Gambling Helpline at 1-800-GAMBLER, 24 hours a day. If you mention a support concern in your message to us, we will point you toward resources and will not respond with promotional content.
What happens after you hit send
Your message goes to a member of the editorial team, not an autoresponder queue. Simple questions usually get an answer within two business days. Corrections take longer because we verify against the operator's current terms before changing anything, and we will tell you what we found either way, including when we conclude the page was right. Partnership enquiries are handled separately from editorial and do not reach the writers.
We will not reply to requests for help bypassing state restrictions, geoblocks or verification checks, and we do not provide individual legal, tax or financial advice. Everything else is fair game. If something here helped you avoid a bad deposit or a bonus you would have regretted, that is worth an email too — it tells us which parts of the site are actually doing their job.